FAQ:
Q 1. Are you a direct factory or trading company?
A: 100% ensure we are a factory. You can always account on our quality, team service and price!
Q 2. What is the ordinary lead time for product orders?
A: Ordinary lead times for prototype / first article are 1-2 weeks.Mass production lead time base on order quantity
Q 3. What is your standard packing?
A: All the goods will be packed in carton. Special packing method is accepted if needed.
Q 4. How can i get a free sample ?
A1: For ready parts, as long as you pay the shipping cost, samples are totally free.
A2: For customized style, preproduction samples are free,while shipping cost aford by customers.
Q5: How to check the quality of the bulk order?
A1: We provide preproduction samples before mass production for all customers approvement if needed.
A2: We accept third party inspection such as SGS, TUV, INTERTEK, BV, etc.
A3:Welcome customers to inspect on site.
Q 6: How to select the raw compound for my application?
A: With years of experience working with a variety of material, our gray-haired engineer will help select the materia which will best suit your needs while keeping material costs in mind.
Q 7:Can you supply different color materials?
A: Yes, we can produce any color based on Pantone / RAL
Q8: What materials are available to produce from your side?
A: NBR, EPDM, SILICONE, FKM, NEOPRENE(CR), NR, IIR, SBR, ACM, AEM, Fluorosilicone(FVMQ), FFKM, Liquid Silicone, etc.
Q 9: What is the life expectancy of the Products?
A: Product life is contingent upon many factors, including environment, cycles, pressure, etc.We cannot predict seal life under all the varying conditions of operation. Accellerated life testing may be performed by customer to determine expected life, but must be conducted in dynamic application.
